1. How can I place an order?

To place an order on our eCommerce, follow these steps:

1. Browse our catalog and select the product you wish to purchase.
2. Click the "Add to Cart" button on the product page.
3. Go to your cart and click "Proceed to Checkout."
4. Enter your shipping and payment information.
5. Confirm your order and you will receive a confirmation email with your purchase details.

2. What payment options do you accept?

We accept several payment options to make the purchasing process as convenient as possible. We currently accept the following payment methods:

• Credit/debit cards (Visa, MasterCard, and many others)
• PayPal

We don't accept cash on delivery to avoid the hassle of searching for change. How annoying is that? Paying by card is much more convenient and secure.

3. What are the shipping times and costs?

Shipping times and costs vary based on your location and the shipping method you select. For handmade items, the shipping time is indicated under each product. For all other items, your items will be at your door in less than 15 days.

4. Can I return or exchange a product?

Yes, we accept returns and exchanges. If the product you received is damaged or does not meet your expectations, please contact us within 30 days of delivery. You can consult our return policy for more information on requirements and the process.

5. Where can I find the status of my order?

You can check the status of your order by logging into our website and going to the "Track Your Order" section. Enter the code you received via email and text message in the space provided.

6. Do you have customer service?

Yes, we have a dedicated customer service team ready to assist you. You can contact us by email at info@amorequattrozampe.com or by clicking the WhatsApp icon on the home page. We're here to answer all your questions and concerns.

7. Do you offer any discounts or special promotions?

Yes, we regularly offer discounts, special promotions, and limited-time offers. To stay up to date on all our offers, subscribe to our newsletter and follow us on social media.

8. What security measures do you take to protect customer personal data?

The security of our customers' data is a priority. We use advanced security measures to protect our customers' personal information. For further details, please see our privacy policy.

9. Can I cancel an order I've already placed?

You can cancel an order if it hasn't yet been processed and shipped. To do so, contact us as soon as possible and provide your order number. We'll process your request and guide you through the cancellation process.

10. How can I contact customer service with further questions?

If you have any further questions or need additional assistance, you can contact our customer service by email at info@amorequattrozampe.com or by clicking the WhatsApp icon on the home page. We're here to help and answer any questions you may have.